Delete your DrawSight account and data.

Option 1: In-app deletion (clears device data)

The in-app "Delete account & all data" flow wipes every local surface the app owns in a single step — no uninstall required.

1. Open DrawSight on the device.
2. Go to Settings → Legal → Delete account & all data.
3. Confirm the first warning dialog, then type DELETE in the second dialog to confirm. The app will erase every local surface and summarize what was cleared.

What the in-app flow erases:

• every inspection plus all cascading data (sections, subsections, findings, photos, annotations, and per-snapshot audit records);
• the byte-identical original copy of every inspection photo that DrawSight preserves for evidentiary fidelity;
• thumbnails and working copies of every inspection photo;
• every exported .dsbk backup file the app created under its own documents directory (files you exported to Google Drive, Files, iCloud, or any other destination are outside the app's reach — delete those through that destination);
• the partial-restore staging directory used during backup imports;
• the comment-template library, inspector-profile record, My Signals dictionary (on-device hand-signal training data), finding-version history, and the AI retry queue;
• the encrypted local database file plus its write-ahead-log, shared-memory and rollback-journal companions;
• telemetry event logs and crash-breadcrumb logs stored locally;
• app preferences (onboarding state, AI-consent record, subscription cache, tutorial-seen flags) and secure-storage entries (installation identifier, database encryption key, managed-access tokens).

If the app is missing or the device refuses to open it, the system-level uninstall path still works: delete the app on iOS, or Settings → Apps → DrawSight → Storage → Clear storage on Android.

Option 2: Server-side deletion request

If you want DrawSight LLC to delete the managed-access data we hold for you — installation ID, subscription / entitlement state, AI usage counters, any hosted diagnostic events tied to your device — email us:

support@drawsight.app

Include the email address used for your subscription (if any) and the device's installation ID. You can find the installation ID inside the app at Settings → Subscription & Access. We will process the request within 30 days and reply when complete.

What gets deleted

• Every on-device surface named in Option 1 above: inspection content, preserved original photos, working photos and thumbnails, local backups and restore staging, the comment-template library, inspector-profile record, My Signals dictionary, finding-version history, AI retry queue, encrypted database, telemetry and crash logs, app preferences, and secure-storage entries.
• Managed-access records associated with your installation ID and email, including cached entitlement state and AI usage counters (Option 2).
• Hosted crash and diagnostic events tied to your installation ID, if any were sent (Option 2).

What may be retained

DrawSight LLC may retain limited records to satisfy legal, tax, accounting, fraud-prevention, or billing-reconciliation obligations. This is typically minimal invoice-level metadata from the App Store or Google Play — it does not include your inspection content. Anonymized operational metrics that cannot be tied back to you may also be retained.

Subscription cancellation is handled by Apple or Google. Cancel your subscription in the App Store or Google Play before requesting deletion if you do not want it to auto-renew.